Overseeing all Front Desk Operations during the overnight shift while posting and balancing all hotel payments for the day prior. ESSENTIAL FUNCTIONS Greet guests and check them in and out. Make appropriate selection of rooms based on guests' needs. Use computer system to input & retrieve information, communicate guest requests/ complaints, and post transactions. Post and

To repair and maintain hotel equipment and building systems to provide a safe and comfortable environment for guests and employees. To answer guest complaints and communicate with guests and associates. ESSENTIAL FUNCTIONS Provide great service while assisting hotel guests with maintenance issues such as minor heating/cooling concerns, plumbing problems, internet/TV conne

OF POSITION Responsible for the collection daily cash deposits, processing accounts payable invoices manually and through Birchstreet Purchase Order system, handle vendor inquiries; as well as to provide change for hotel cashiers and the maintenance of main hotel safe. ESSENTIAL FUNCTIONS 1. Use professional telephone and written communication skills and customer service s

OF POSITION To assist in the effective operation and direction of all Food and Beverage Outlets in reference to quality, service, supervision of associates, monitor quality and consistency of food production, cost control, and inventory. ESSENTIAL FUNCTIONS Assist Food and Beverage Director & Restaurant Manager in the direction and supervision of Restaurant Supervisors, fo

To complete the assigned turndowns each night for special guests, in a timely professional manner. ESSENTIAL FUNCTIONS Maintain cleanliness of all back of house areas Promote excellent guest/associate rapport by reacting promptly, efficiently, professionally and courteously to all requests from fellow team members or guests Report all repair needs to the housekeeping or k

This position will clean and properly stock rooms in a timely manner to meet established standards of quality, service and cleanliness. ESSENTIAL FUNCTIONS Cleans guestrooms in an efficient manner and within allocated time per room. Changes bed linens at guest's request. Dusts furniture, empties wastebaskets, and cleans mirrors and pictures. Cleans bathroom and vanity are

Service of food and/or beverage to include the order taking and delivery of any food and/or beverage items. This task is to be handled in a friendly, courteous, helpful, timely, and professional manner resulting in a very high level of guest satisfaction. ESSENTIAL FUNCTIONS 1. Checks station before, during, and after shift for proper set up and cleanliness. 2. Greets the

This position will clean and properly stock rooms in a timely manner to meet established standards of quality, service and cleanliness. ESSENTIAL FUNCTIONS Cleans guestrooms in an efficient manner and within allocated time per room. Changes bed linens at guest's request. Dusts furniture, empties wastebaskets, and cleans mirrors and pictures. Cleans bathroom and vanity are

The Hilton Madison Monona Terrace is in search of an energetic, outgoing individual to join our Front Desk team as a Front Desk Agent! This position will greet and register guests, provide prompt and courteous service, and close out guest accounts upon completion of their stay. ESSENTIAL FUNCTIONS Check guests in and out of room. Able to provide accurate and appropriate i

Experience the heart of Madison at the Hilton Madison Monona Terrace. Located within walking distance to the Capital and minutes from UW Madison, our location provides guests an easy access point for rooftop concerts, lakeside cultural events, and art. Join our growing team and be a part of the action! The Hilton Madison Monona Terrace is proud to be part of the Marcus Ho

Bartenders are responsible for creating a memorable experience for our guests in the brand new bar area. You are in charge of making their stay exceptional! Our team of bartenders offer top notch customer service by learning our guest's preferences and exceeding their expectations along with creating a comfortable atmosphere. ESSENTIAL FUNCTIONS Maintain proper and adequa